InTek Logistics Blog

Intermodal for the Missing Middle: Solutions for Mid-Market Shippers

Written by Rick LaGore | Jul 15, 2025

In the world of domestic intermodal shipping, there’s a glaring gap and that is one mid-market shippers know all too well. In an industry dominated by mega-providers and generalist brokers, many shippers find themselves overlooked. The result?

Lost opportunities for cost savings, reduced emissions, and reliably consistent service. This blog explores why mid-market shippers are underserved and how InTek Intermodal delivers when others can’t.

Why the “Middle” Gets Missed

If your company moves freight 700+ miles but doesn’t ship hundreds or more loads a month, you’re often stuck between two extremes:

  • Big providers who treat you like a small fish in a big pond
  • Brokers who lack the scale, systems, knowledge and direct rail access required for the intermodal service you need

This is the missing middle in intermodal, and it’s exactly where InTek Intermodal steps in.

According to the Intermodal Association of North America (IANA), mid-sized shippers represent a significant portion of future domestic intermodal growth potential. Yet this segment remains largely underserved by both large IMCs and traditional brokers making it a missed opportunity for both shippers and the intermodal industry at large.

Why Mid-Market Shippers Get Overlooked

The largest intermodal providers in North America: JB Hunt, Hub Group, and Schneider, are built to serve enterprise shippers with massive volume. JB Hunt is amazing on their intermodal service and price for their target market, but no company can be everything for everyone. JBH, and the other largest IMCs, built intermodal service networks optimized for density and consistency, not necessarily flexibility.

If your freight doesn't fit neatly into their biggest lanes, you're often left with:

  • Limited routing options
  • Consistently inconsistent service levels
  • Spotty customer support
  • Few opportunities to customize your service

Meanwhile, traditional truck brokers and smaller logistics providers may offer intermodal, but they often lack:

  • Direct, strong relationships with Class 1 railroads
  • Operational knowledge to manage complex ramp-to-door or door-to-door movements
  • The scale and access to deliver competitive intermodal pricing
  • Expertise to move your intermodal shipments quickly and without damage
  • Limited routing and equipment options

That means mid-sized shippers, who still ship tens to hundreds of loads per year, end up underserved, frustrated, and missing out on the real advantages intermodal can bring to their supply chains.

What Mid-Market Shippers Actually Need

Shippers in the middle of the market aren’t looking for special treatment - they’re looking for solutions that just work.

Here’s what they often need:

  • Reliable transit times that compete with truckload
  • Real-time visibility into shipment status
  • Capacity during tight markets and seasonal surges
  • Responsive and proactive support
  • Flexible routing and scalable service models

These aren’t “nice to haves,” but essentials for shippers balancing cost, performance, and customer expectations. And they’re often exactly what’s missing from traditional intermodal options.

Where InTek Intermodal Fits

At InTek Intermodal, we’ve built our company around a critical gap in the market. We exist to serve the underserved mid-market shippers who deserve the same level of sophistication, reach, and reliability as the industry’s largest players, without being deprioritized or overlooked.

Unlike traditional asset-based IMCs or generalist brokers, InTek brings the scale, access, and flexibility needed to move your freight efficiently across North America. Here’s how we deliver:

Door-to-Door Intermodal

We offer end-to-end intermodal transportation solutions across the U.S., Canada, and Mexico. Our services include:

  • Full door-to-door service, managed from pickup through delivery

  • Customs clearance for cross-border shipments

  • Port-to-door container moves for importers and exporters

  • Complete drayage coordination at both origin and destination

  • Transload services, when mode shifts are needed

Whether you're shipping dry goods, consumer products, or temperature-sensitive freight, InTek provides the operational expertise to keep it moving on time and damage-free.

Rail Relationships

As a non-asset Intermodal Marketing Company (IMC), we aren’t tied to any single railroad or container pool. Instead, we’ve built strong strategic relationships with every Class 1 railroad, giving you access to:

  • National and cross-border intermodal capacity

  • Competitive rail pricing and reliable equipment availability

  • Flexible routing to avoid congestion, weather, or disruption

We also work closely with top-tier drayage providers to ensure precision handling from ramp to final mile.

Equipment Capacity Options

InTek supports a wide variety of equipment configurations to meet your freight requirements, without the constraints of fixed fleets. Through our broad rail and provider network, we offer:

  • Access to 53’ domestic containers across all major North American lanes, plus lesser know intermodal routes

  • Specialized options including temperature-controlled, small boxes, open top and ISO tanks

  • Scalable capacity to handle seasonal surges and project-based spikes

  • A flexible sourcing model to avoid bottlenecks and keep your freight moving

The InTek 40’ Small Box Program

For shippers moving dense or weight-sensitive freight, our Small Box Program offers access to 40’ ocean containers for inland domestic moves via the intermodal rail network. These “small boxes” operate through the same ramps as traditional domestic containers and offer:

  • Improved availability during periods of tight domestic equipment supply

  • A better solution for heavy products like beverages, metals, or paper

  • Weight optimization for shipments that don’t require the full cube of a 53’ box

By leveraging inland repositioning of international equipment, we help you unlock cost savings, capacity, and operational flexibility when it matters most.

Whether you're shipping a few loads per week or scaling to hundreds per month, we’ll align your business with the right equipment and capacity when and where you need it.

Complete Ramp Access

Because we work with every Class 1 railroad, InTek can build and manage any ramp-to-ramp origin/destination combination across North America. That means:

  • Greater network flexibility and coverage

  • Redundant routing options to avoid disruption

  • Reach into secondary and underserved markets

  • Closer alignment with your customer distribution points

You're no longer limited to just the “biggest lanes” that asset-heavy IMCs prefer. We build custom intermodal routing around your supply chain needs, not the other way around.

Advanced Technology

Our cloud-based Transportation Management System (TMS) provides real-time visibility and control across your intermodal shipments. Key capabilities include:

  • Automated tracking and milestone notifications

  • Customizable performance dashboards and scorecards

  • Detailed cost and transit analytics

  • Full API and EDI integration with your ERP, TMS, or WMS systems

We equip your team with the insights needed to optimize performance, reduce costs, and keep your freight on schedule.

High-Touch Service

At InTek, you won't be passed between reps or routed through a call center. You'll work with a dedicated operations team that understands your freight, your business, and your goals. Our service model includes:

  • Proactive communication and real-time issue resolution

  • Fast response from experienced intermodal professionals

  • A white-glove approach to execution, regardless of volume

  • Strategic account management with a long-term focus

We treat every customer like a top-tier account—because in our world, service isn’t scaled down based on load volume.

You’re Not Too Small to Matter

If you’re moving long-haul freight over 700 miles and don’t feel like a priority with your current intermodal provider, InTek Intermodal may be exactly what you’ve been looking for.

We understand what it takes to make intermodal work and we’ve made it our mission to bring a better solution to shippers who are tired of being overlooked.

Whether you're looking to shift freight from truckload to intermodal, reduce your carbon footprint, or simply get better service without sacrificing performance or cost, InTek is built to help.

You’re Not Too Large, Either

Just because your company ships a high volume of freight doesn't mean InTek Intermodal isn’t the right fit. In fact, many of our best partnerships are with Fortune 100 and 500 companies who need more than just capacity. They need service, flexibility, and accountability.

Since 2007, InTek Intermodal has frequently operated alongside the biggest names in the business, JB Hunt, Hub Group, and Schneider, on the same docks moving freight for the same large customers.

Why? Because these shippers have specific lanes, products, or service-level requirements that demand a more tailored, hands-on approach than traditional intermodal providers can offer.

Our Operations Team brings decades of intermodal experience to every move, with a focus on consistency, communication, and problem-solving especially when the alternative is flipping loads to truckload because intermodal feels too risky or unreliable.

With InTek, you don’t have to sacrifice sustainability or cost-efficiency to get the service you expect.

The InTek Difference

InTek bridges the intermodal gap with:

  • National coverage across the U.S., Canada, and Mexico
  • Direct access to every Class 1 railroad
  • Technology-driven solutions for visibility and performance
  • Dedicated support for both mid-sized and enterprise shippers
  • 53’ domestic and 40’ small box intermodal solutions

Whether you're underwhelmed by a mega-IMC or under-supported by a broker, we offer a better intermodal experience that puts your business first.

Ready to Make the Switch?

Let’s talk about building a better intermodal strategy that fits your business, your customers, and your goals.

At InTek, we help you ship with confidence, knowing your products are protected, your budget is respected, and your supply chain is ready for whatever the road—or rail—throws your way. Ready to get started? Reach out to us by requesting a quote, and we'll discuss how we can help you achieve your refrigerated shipping goals. For more information about InTek Intermodal, or the logistics and supply chain space in general, check out our Freight Guides.