InTek Logistics Blog

Maintenance and repair within REACH - Intermodal Logistics Podcast

Written by Kevin Baxter | May 22, 2025

With all the equipment that goes into moving freight, maintenance and repair (M&R) are crucial in keeping supply chains moving. Yet many intermodal and trucking providers are handling them the old way and not taking advantage advanced technology to streamline processes. On this episode of The Intermodal Logistics Podcast, we discuss a software solution called REACH, which is enhancing M&R for intermodal equipment and truck carriers.

CEO and co-founder Paul Burgoyne shares the story behind REACH, highlighting its app-based ease in optimizing driver and technician schedules. He mentions several noted companies utilizing the platform, such as DCLI with its RapidLink service, contrasted with the many others that still rely on outdated methods like spreadsheets and emails.

Paul also elaborates on how REACH handles both scheduled and unexpected (e.g., roadside emergency) situations, compares it to non-freight apps like Uber, and explains how it provides transparency in what was once a murky area of transportation not only to the parties directly involved, but even for interested observers like owners and shippers.

Learn more about REACH at www.reach24.net or contact Paul on LinkedIn at https://www.linkedin.com/in/paul-burgoyne-1893a924.

Get this episode on YouTube, where you can also check out our playlist for our 61 previous episodes on The Intermodal Logistics Channel. You can also listen right here using the player below, or find it on Apple, Spotify, or whatever your favorite podcasting platform may be.

 

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